By Chris Arsenault
Briarpatch Magazine
September/October 2006
Ducking behind walls to avoid a suspicious hotel manager’s roving eye; flipping burgers and washing dishes in university cafeterias; sharing cigarettes with co-workers and trying to gauge when to drop the U-word; holding impromptu organizing meetings behind the dumpster out back—I did all of these things while working as an organizer, and none of it got me any closer to that promised land of twenty-first century union organizing: the service sector. Simply put, the service sector is where the labour movement needs to be if it’s going to hold its ground in the face of corporate and government rollbacks. And we’re not making much headway.
The service sector—baristas, walmart cashiers, call center representatives, and grocery baggers (as well as some high-wage consultants and computer programmers)—now accounts for seventy percent of the Canadian workforce. Meanwhile, union density in Canada dipped below thirty percent of the paid labour force in 1999, for the first time in five decades. There is a correlation here.



